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Exactly. Right now your files are like empty shells.
Try recovery first. If you get back videos that don’t play properly, then you move to repair tools.
Repair tools usually won’t work on 0KB files because there’s basically nothing to repair.
You first need to recover the actual video data. Repair comes after that, if needed.
Got it. I haven’t used the phone much since then. Should I try repairing these 0KB files directly?
You can try scanning the phone storage with an Android data recovery software. If the raw video data is still present, it might recover a proper version of those files.
Don’t record anything new meanwhile, that could overwrite it
Not necessarily gone, but 0KB is tricky. It means the file system entry exists, but the actual video data might not be linked properly.
Sometimes the data is still there, just not accessible.
That’s frustrating… they were important clips 🙁
So are they gone for good or can something fix them?
Yeah, Android cameras don’t always “save” the file properly until recording stops normally. Sudden shutdown = broken file.
I’ve lost a couple of clips like this too.
0KB usually means the file didn’t get finalized properly. Happens a lot if recording gets interrupted like that.
Basically the video was being written but never completed.
My phone randomly shut down yesterday while I was recording some videos. When I turned it back on, all the videos I recorded that day are still there in the gallery… but they show 0KB size and won’t play.
Tried copying them to my laptop, same thing. Files exist but no data.
Did the phone just wipe them out or is there any way to recover these?
Are you sure that its just not your corrupt photos you uploaded before. Google Photos cant do that.
Maybe it was corrupt from the beginning.
well for one, don’t take a photo of the screen, take a screenshot, we can’t diagnose anything with this
Photos are all corrupted when sent from my new iPhone 13 Pro to my MacBook Pro 2015 they all look corrupted
That sounds awful! Especially when GFS is supposed to be rock solid with triple redundancy.
Today, while checking photos to save storage, I saw that I had quite a few old photos with black squares.
Thank God I have copies of those photos on external drives, but if I only depended on Google, I would have lost them.
The photos were fine when they were synced from my phone; I remember some of them perfectly. They’re photos from about five years ago.
I contacted Google support, but they can’t do anything despite me paying for Google One. They wash their hands of it, saying I have to have backups.
It’s a shame; now I’m much more wary of Google’s service.
Also check if your phone saves temporary video files somewhere (some apps do). Rare, but worth a look.