Help recovering data from WD Red Plus NAS Drive

I have a Synology NAS and upgraded my HDD in April to this Red Plus Drive. I was receiving notifications from my NAS that it was losing connection so I powered it off. The next day I turned it on and everything powers up except the disk. I took at the disk and put it in an external disk reader, it powers up and I see the data light flashing but my computer doesn’t pick up a drive is connected. I uploaded a video of what it does, it makes a weird noise when powering down.

What are my options for recovery?

Tagged: NAS

NAS data recovery

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Nina Calder

Participant

February 9, 2026 at 7:18 am

The weird noise and the fact that your computer cannot detect the drive even in an external reader confirm this is a physical mechanical failure Stop powering it on immediately as you are likely causing further physical damage to the platters every time it spins Software recovery is not an option here because the operating system cannot see the hardware to scan it If the data is critical your only remaining choice is a professional data recovery lab otherwise the drive is dead

Jace Elric

Participant

January 30, 2026 at 6:53 am

Your WD Red Plus drive is showing signs of hardware failure, likely with the heads, firmware, or internal mechanics. The NAS connection errors, the drive not being detected on a computer, and the unusual noise during power-down all point to this. Normal NAS data recovery software recovery won’t work, and repeatedly powering it on could make the damage worse. The safest way to recover the data is to use a professional data recovery service. If this drive was part of a RAID, do not reinsert it, and replace it with a new drive to maintain the array.

Viewing 2 replies - 1 through 2 (of 2 total)