Updated on April 6, 2026

Isla Voss

Participant

April 6, 2026 at 10:02 am

Photos look corrupted

Photos are all corrupted when sent from my new iPhone 13 Pro to my MacBook Pro 2015 they all look corrupted

Tagged: Photo

Viewing 4 replies - 1 through 4 (of 4 total)

Henry

Participant

April 21, 2026 at 6:31 am

Your iPhone 13 Pro uses HEIC, which your MacBook Pro 2015 may not handle properly during transfer.

Try this Fix: iPhone → Settings → Photos → Transfer to Mac or PC → Automatic

Ron

Participant

April 21, 2026 at 6:24 am

Try using AirDrop instead of cable- often avoids these issues.

Sowen

Participant

April 10, 2026 at 5:10 am

Most likely it’s a format issue—iPhone 13 Pro uses HEIC, which older systems like MacBook Pro 2015 can struggle with.

Participant

April 6, 2026 at 10:03 am

well for one, don’t take a photo of the screen, take a screenshot, we can’t diagnose anything with this

Viewing 4 replies - 1 through 4 (of 4 total)

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