Q:

Galaxy S10 just died overnight — no charging, no power, need my photos back

So last night my S10+ was working totally fine, had around 40% battery left before I went to bed. Woke up this morning, and it’s completely dead. No lights, no vibration, no charging symbol — literally nothing. Tried 3 different cables, 2 adapters, and even a wireless charger. It just won’t respond.

I had so many photos and contacts on it that weren’t backed up. Is there any way to get the data back or am I totally screwed? I don’t care about fixing the phone anymore, I just want my stuff off it.

Android recovery

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Appreciate all the advice, everyone. I’ll take it to a data recovery center first thing tomorrow and will try that software if I get even a flicker of life out of it.

Just to add..if you’re planning to revive it just for data, get a new battery or take it to a pro repair shop that does board-level repair. Once it powers on, stop using it and connect immediately to a recovery tool before anything gets overwritten.

If you can get it to at least show something on the screen or get detected, you can try using an Android data recovery software on your PC. It can scan internal storage and recover photos, videos, contacts..all that. Works if the phone boots even partially.

Yeah, looks like it’s not even soft-bricked. The PC doesn’t pick it up at all. Are there any tools that could still help if I somehow get it to power on?

If Smart Switch or Odin can’t detect it, your best shot is with a PC data recovery tool. There are Android recovery programs that can scan phones that are still soft dead (detected by USB). If it doesn’t detect at all, you might be in hard-brick territory.

If it’s not showing anything even in download mode or recovery mode, you’re likely dealing with a dead board or blown charging circuit. You can try connecting it to a PC with Samsung Smart Switch installed — it sometimes detects even semi-dead phones.

Agree with Nina. Most repair guys will just replace parts and reset the phone — make sure you tell them your goal is data, not repair. Also, don’t let them factory reset it just to “test” it.

Could be a motherboard failure or power IC issue. Happened to me once after a sudden shutdown. Sadly, no software will detect it until the board gets power again. You’ll probably need to take it to a repair center and tell them you only care about data recovery, not fixing the phone.

Yeah, I tried that too. No detection, no sound from the PC when I plug it in. It’s like the phone’s brain is gone.

Damn, that sucks man. My S9 did something similar after a random night charge. Have you tried plugging it into a PC? Sometimes the phone won’t show display activity but still gets detected by Windows as a device.

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