“Bad image” error while trying to install the desktop app on Window 11
I’ve downloaded multiple versions of the Dropbox installer on a new Lenovo PC running Windows 11.
This is a clean Windows 11 install with no previous Dropbox installations, yet every time I try to run any Dropbox installer .exe—even as an administrator—I get the same error.
I’ve attached a screenshot showing the message, which always appears, even though the file is not an update.exe.
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On a clean Windows 11 install, the “Bad image” error when running the Dropbox installer usually points to a corrupted installer, missing or damaged system files, or interference from security software. Make sure the installer is downloaded directly from Dropbox and fully intact. Run sfc /scannow to check for and repair system files, and install any pending Windows updates. Temporarily disable antivirus or Windows Defender, as these can block installers. Use the Dropbox offline installer that matches your system’s architecture (32-bit or 64-bit) and try running it in Windows 10 compatibility mode. If the problem persists, repairing Windows with DISM /Online /Cleanup-Image /RestoreHealth can resolve deeper system issues.