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Can confirm something similar happened on my Dell notebook. Event Viewer kept showing critical kernel errors before every crash. I removed SupportAssist OS Recovery and the random BSODs stopped after that.
Update: Thankfully, I was able to recover most of the important files in time. Biggest lesson learned — stop using the drive immediately after deletion and attempt recovery before overwriting anything.
You’re definitely not alone. A bunch of Dell users have been reporting this lately. Apparently, it’s linked to Dell SupportAssist after a recent software update, not Windows 11 itself.
I saw people mentioning uninstalling SupportAssist and related plugins helped stop the reboot loop.
Unpopular opinion: modern storage got faster, but not necessarily safer. One corrupted SSD or accidental format and years of data can disappear instantly if there’s no backup or recovery plan
Windows updates + SSD firmware issues are becoming an underrated reason for data loss lately. Feels like more people are recovering files than actually preventing the problem.
Honestly, most people only start caring about backups after losing files once. SSDs fail way more suddenly than old HDDs, and by then everyone starts searching for recovery solutions in panic mode
My Dell laptop has been acting crazy since a recent update. It suddenly shows a blue screen with CRITICAL_PROCESS_DIED and then keeps rebooting over and over. At first I blamed Windows 11, but now I’m not so sure. Anyone else dealing with this?
I’m curious how many people here have dealt with real-world data loss recently.
Could be:
- emptied Recycle Bin accidentally
- corrupted USB drive
- SSD suddenly not detected
- Windows update issue
- formatted drive by mistake
- deleted photos/videos/documents
What recovery method or tool actually worked for you?
Did you recover everything or only partial data?
Would be useful to hear real experiences instead of generic “just restore backup” advice 😅
Yeah I’ll probably do that tonight. Appreciate all the replies honestly, thought I completely lost everything.
Worst case, you could upload one sample corrupted clip somewhere and test different repair methods before touching the rest.
That actually gives me a bit of hope not gonna lie.
The fact the files still have full size is honestly the best sign here. Usually means the video data exists, just container got messed up.
I used an Android data recovery software once for corrupted WhatsApp videos and it also had a repair feature built in. Didn’t recover all but saved a few important clips.
There are GUI tools too. Easier than command line honestly.
Yep, users who checked crash dump files with WinDbg found Dell SupportAssist showing up in the logs. Pretty frustrating since everyone instantly assumes Microsoft broke Windows again 😅
If you can still boot into Safe Mode, uninstalling Dell SupportAssist seems worth trying.