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Same here. I usually check dump files after crashes, but Microsoft mentioning memory dump analysis officially is interesting. That’s more for advanced users though — most people probably stop at Safe Mode and driver updates.
Little or no chance if it truly has “failed”………..BUT how much you might budget (in dollars, time, or frustration) to recover the files is another question. Rather than simply throwing it away.
The advanced steps are actually useful too. I didn’t even know Event Viewer could help track what happened before a crash.
I had RAM issues once and Windows Memory Diagnostic helped figure out faulty memory was causing my BSODs.
My SSD just crashed out of nowhere…
System won’t boot and all my files were on it.
Is there ANY way to recover data from a dead SSD or is it gone for good ?
I checked it out earlier. It’s more detailed than the old support page. Microsoft now recommends things like:
- Booting into Safe Mode
- Checking Device Manager for bad drivers
- Installing pending Windows Updates
- Making sure there’s enough free disk space
- Using System Restore if things got worse recently
Seems aimed at regular users, not just tech people.
Just saw Microsoft released an updated troubleshooting guide for Windows 11/10 BSODs. Honestly, about time 😅
My PC randomly crashes with a blue screen every few days and I never know where to even start fixing it.
If files became inaccessible after crashes, stop using the drive too much until you recover what matters.
For recovery, I’ve had solid results with Stellar Data Recovery. It’s useful for recovering deleted, corrupted, or inaccessible files after system crashes, BSODs, or boot failures. You can scan the drive, preview recoverable files, and restore important documents/photos to another location.
At this point I trust old HDDs more than some modern SSDs 😅 One small issue, firmware bug, or accidental format and suddenly recovery becomes a nightmare.
My bigger concern is file safety. My Dell started crashing during startup and now some folders won’t open properly. I’m worried repeated crashes may have corrupted files.
Any recommendations for data recovery software?
Yep, users who checked crash dump files with WinDbg found Dell SupportAssist showing up in the logs. Pretty frustrating since everyone instantly assumes Microsoft broke Windows again 😅
If you can still boot into Safe Mode, uninstalling Dell SupportAssist seems worth trying.
Can confirm something similar happened on my Dell notebook. Event Viewer kept showing critical kernel errors before every crash. I removed SupportAssist OS Recovery and the random BSODs stopped after that.
Update: Thankfully, I was able to recover most of the important files in time. Biggest lesson learned — stop using the drive immediately after deletion and attempt recovery before overwriting anything.
You’re definitely not alone. A bunch of Dell users have been reporting this lately. Apparently, it’s linked to Dell SupportAssist after a recent software update, not Windows 11 itself.
I saw people mentioning uninstalling SupportAssist and related plugins helped stop the reboot loop.
Unpopular opinion: modern storage got faster, but not necessarily safer. One corrupted SSD or accidental format and years of data can disappear instantly if there’s no backup or recovery plan
What error message do you get? Show screenshot.
(upload to imgur.com and post link)
Is your SSD being detected in BIOS?
If it is still being detected, then
Get another drive. Install windows onto new drive (have old drive disconnected during this phase).
Connect old drive as secondary and try to access your data.