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Hi everyone,

I’m getting frequent BSODs related to amdppm.sys on my Windows PC. It usually crashes during normal use. I’ve already tried:

Updating AMD drivers

Running sfc /scannow and DISM

Scanning for malware

Rolling back recent updates

Still no luck. Has anyone fixed this issue before? Any suggestions would be appreciated!

Hi everyone,

I’m running into a persistent error on my Windows machine that says: INVALID DATA ACCESS TRAP. It usually happens [insert when it happens — e.g., during startup, while using a specific program, or randomly].

Here are some details that might help:

Windows Version: [e.g., Windows 10 Pro, 64-bit]

Recent Changes: [e.g., Installed new drivers, Windows update, added new hardware]

System Specs: [e.g., Intel i5, 16GB RAM, SSD]

Error Location: [e.g., BSOD, Event Viewer, or application log]

I’ve tried a few basic steps like:

Running a virus/malware scan

Checking for disk errors with chkdsk

Updating drivers

But the issue keeps coming back. Has anyone else dealt with this error? What fixed it for you?

Any advice or guidance would be appreciated. Thanks in advance!

MacOS hides some files by default, so there’s a chance your PDF is still there, just hidden.
Try this: open your Downloads folder and press Command + Shift + Period (.) — this will reveal hidden files (they’ll look slightly faded). If your PDF shows up, you can move or open it normally.
You can also try using Spotlight Search by pressing Command + Space and typing the file name to see if it pops up.
Another option is using Finder Search — open Finder, press Command + F, and search for the file name or type (make sure “This Mac” is selected).

Of course, Beatrice.
With the help of the Stellar Photo Recovery tool, you can easily recover your lost pictures from your SD card. Try it yourself.

My Photos were lost from my small SD card from my phone. Will I be able to recover them. Those are very important to me. Please tell me.

Hi Beatrice,
When a phone overheats while using an SD card, and then the data disappears, it usually means the card got corrupted.
This corruption has led to file system corruption, and your photos are lost. Don’t worry, there’s still a good chance you can recover your photos.
Firstly, avoid using the SD card and get a photo recovery software like Stellar Photo Recovery, Photorec, or Recuva to recover your lost photos or other files from your SD card. These tools can help you recover lost photos from any card or device.

I was trying to insert my small SD card on my Samsung M35 phone. my phone was heating and I removed the SD card. now when I am using the same card on my mother’s phone, the dat is not showing there. My photos are gone, please help me recover the data!!

Hi Deno & Beatrice,
This should not happen as Sandisk microSD cards are widely supported. I suggest try H2testw using a Windows computer to check the authenticity of the card. Next, try a different phone or a different SD card to see if the problem persists.
Also, see if the card is compatible with your phone or not.

I also get this problem from my Samsung M35 phone. I have restarted it many times. I dont know what to do next. Really frustrating.

The first thing you can do to fix the unplayable file is to check whether the file is corrupted. Try opening the video in another media player, such as Windows Media Player. If it opens smoothly there, then the issue is with your current media player and not the file itself.

However, if you’re unable to open the file in any media player, download video repair software to fix the corrupted video with just a few clicks.

To repair the video, simply follow a few easy steps: add the corrupted video, scan it for repair, and save the fixed video.

Let me know if you need any help!

  • This reply was modified 9 months, 1 week ago by LioraQuinn.
  • This reply was modified 9 months ago by LioraQuinn.

I purchased a new sd card from sandisk. when i try to insert it my phone heats up badly. I have to put it in the fridge, can anyone tell me why?

Thanks Liora, for responding.

The video file format is MP4 and video player I am using is VLC media player. Please help how can I make this video playable.

Hi Alan, you can try the following methods:

1. Look out for photos inside your trash bin or deleted folder in your gallery. The pictures remain inside there for 30 days.

2. Restoration is also easy if your pictures are backed up inside Google Drive, Google Photos, or any cloud storage app on your phone.

3. Check you’ve made a backup of your data externally, e.g., storing it on an SD Card or HDD. Connect the external storage device to a PC, and you can recover the data.

If no backup is created, manual methods to recover deleted photos from Android will be difficult, or safe enough to say “impossible”.

In such a case, first of all, immediately stop using the phone, as you may require Android Data Recovery Software. Using the phone might cause overwriting of the data, and then data recovery will become challenging for the software.

Software like Stellar Data Recovery for Android deep scans the internal storage of your Android phone with its complex algorithms and can retrieve data.

Opt for one that is reliable, trusted by professionals, and gives you access to preview the images first, before you think of purchasing it.

How to recover photos if I have accidentally deleted them from my Android device?

Hi Lizz,

Thanks for reaching out. before answering your question, I would like to ask a few questions.

What is the format of the video file?
Which media player you used to play the video?

Once you answer these questions, I will be able to help you in the right direction.

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