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Hi,
I really need some help. I have a WD My Passport 1TB external hard drive. I was using it normally, and suddenly I noticed that some of my folders and files are missing. I didn’t delete anything. I just unplugged it and plugged it back in later, and that’s when I saw the issue.
I tried checking for hidden files, and ran a scan using Windows error checking, but nothing changed. I haven’t saved or moved anything new to the drive after this happened.
Not sure what else to do. Has anyone had this happen before? Any idea how to get the files back?
Thanks
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Man, that’s rough. I’ve been there – dropped mine once and thought it was game over. There’s still a shot you can get your stuff back though, depends on how bad the damage is.
First off, if the drive’s making weird clicking or buzzing sounds, don’t keep turning it on. That can make things worse. Mine did that and I learned the hard way.
If your computer still recognizes the drive (even if files don’t show), try using a recovery tool. I used Stellar when mine acted up – it actually found a bunch of stuff I thought was gone. There’s also Recuva, EaseUS, etc.
If the drive isn’t showing up at all or sounds bad, probably best to stop messing with it and take it to a pro. Physical damage needs proper recovery tools – not really a DIY thing at that point.
Hope it’s not too bad.