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It sucks, but this is exactly why backup is so important. That said, if you’re not in a rush, try reaching out to someone who does board level repair. If the emmc chip (where your data lives) is fine, they might be able to clone it or extract data. Just make sure they’re not doing a factory reset during the process.
Low chance without a backup tbh. If usb debugging wasn’t turned on, ADB won’t work. Bootloader locked? That kills most recovery options too. I wouldn’t rush into replacing the motherboard unless you’re 100% sure nothing else is possible..’cause yeah, that’ll wipe everything.
I’ve used data recovery software from my pc in a similar case but only when the phone was showing up as an MTP device, which in your case it doesn’t. Your best bet honestly might be to try a software tool that can scan the device storage even in “dead” state..but I think most still need some level of access (like fastboot or debugging enabled).
There are some Android recovery tools that work via PC..if you can get the phone into Download Mode or Fastboot, those might be able to read something. It’s rare, but worth checking.
If the motherboard is partially alive (and storage is intact), some professional recovery services can read data directly from the storage chip without booting the Os. It’s not cheap though, and most local shops can’t do that..they just do replacements. Look for labs that handle chip-off recovery or JTAG-level stuff.
Bootloops really are a headache, especially when recovery mode is the only thing that works. Have you tried adb commands from recovery? You’d need usb debugging to have been enabled beforehand though, so kind of a shot in the dark unless it was turned on.
Hoping someone here has been through something similar and can help.
So, my Galaxy A16 just stopped booting properly this morning. It’s stuck in a bootloop and keeps restarting after the Samsung logo. I can’t get it to power on fully, but I can access recovery mode. That’s about it.
The problem is..I have a ton of personal stuff on the phone from the last year or so (photos, work docs, voice notes), and I stupidly never set up Google backup after my last factory reset.
I took it to a local phone repair shop and they said they might need to replace the motherboard to fix the issue..but if they do, all the internal storage data will be wiped. Also tried connecting it to my laptop via USB but it doesn’t detect anything, since the OS doesn’t boot.
Any way at all I can retrieve the data from internal storage without rooting or wiping it clean?
If you’re getting an EXCEPTION_ILLEGAL_INSTRUCTION error or BSOD when launching an app or during use, it usually means the app is trying to use a CPU feature your processor doesn’t support. This can also happen due to a corrupted app install, overclocking, incorrect BIOS settings, or outdated drivers. In rare cases, faulty RAM or CPU may be the cause.
To fix it, try updating or reinstalling the app, check if your CPU supports the required features (like AVX), reset your BIOS to default settings and disable any overclocking, test your hardware, and make sure Windows and all drivers are up to date.
If Windows keeps running CHKDSK every time it starts, you can stop the loop with a few steps. First, open Command Prompt as administrator and run chkntfs /x C: to disable CHKDSK on the C: drive. Next, open the Registry Editor and go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager.
Check that the value for BootExecute is set to autocheck autochk *; if it has anything extra, remove it. You can also run CHKDSK manually once by using chkdsk C: /f /r in Command Prompt and allowing it to run on the next restart.
Finally, to check for system file issues, run sfc /scannow followed by DISM /Online /Cleanup-Image /RestoreHealth.
If you’re seeing the “MicrosoftSecurityApp.exe – Bad Image” error with code 0xc0e90002 on Windows 11, there are a few things you can try. First, open PowerShell as an administrator and run the command Get-AppxPackage Microsoft.SecHealthUI -AllUsers | Reset-AppxPackage to reinstall the Windows Security app. Then, check for any available Windows updates by going to Settings > Windows Update and installing all updates.
If the problem started recently, try uninstalling recent updates from Settings > Windows Update > Update history > Uninstall updates. You can also run a Microsoft Defender Offline scan from Windows Security > Virus & threat protection to check for malware. Lastly, create a new user account to see if the issue is specific to your current profile.
If Secure Boot is greyed out in your BIOS, there are a few simple steps you can try. First, enter the BIOS and disable CSM (Compatibility Support Module)—Secure Boot only works when CSM is off. Next, go to the Secure Boot menu and choose “Install Default Keys” or set Secure Boot mode to Standard. If the option is still locked, try setting a BIOS admin or supervisor password under the Security tab, then reboot and check again.
Hi all,
I’m encountering a crash with the error:
EXCEPTION_ILLEGAL_INSTRUCTION
This happens when I try to launch [specific app or game, if known], or sometimes during general use. It either throws a BSOD or the application just crashes.
Any idea what could be causing this? Faulty CPU instructions? Incompatible software?
Thanks!
Hi everyone,
My Windows system is stuck in a CHKDSK loop during boot. Every time I restart, it runs CHKDSK, finishes, reboots — then does it all over again.
System Info:
OS: Windows 10/11
Drive: SSD/HDD (NTFS)
No recent hardware changes
Any suggestions on how to break this loop or disable CHKDSK without corrupting data?
Thanks!
Hi all,
I’m getting this error on Windows 11:
MicrosoftSecurityApp.exe – Bad Image
Error code: 0xc0e90002
It pops up during startup or when opening the Windows Security app. I’ve tried restarting and running SFC/DISM, but the issue persists.
Anyone else seen this or know how to fix it?
Thanks in advance!
Hi all,
I’m trying to enable Secure Boot on Windows 11, but the option is greyed out in BIOS.
System Info:
OS: Windows 11
Boot Mode: UEFI
TPM 2.0: Enabled
Secure Boot: Disabled (and greyed out)
Any ideas on how to fix this?
Thanks!
Thank you so much guys..this is literally the first bit of hope I’ve had in days. Fingers crossed my phone doesn’t totally die on me by then