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That’s frustrating… they were important clips 🙁
So are they gone for good or can something fix them?

Yeah, Android cameras don’t always “save” the file properly until recording stops normally. Sudden shutdown = broken file.
I’ve lost a couple of clips like this too.

0KB usually means the file didn’t get finalized properly. Happens a lot if recording gets interrupted like that.
Basically the video was being written but never completed.

My phone randomly shut down yesterday while I was recording some videos. When I turned it back on, all the videos I recorded that day are still there in the gallery… but they show 0KB size and won’t play.
Tried copying them to my laptop, same thing. Files exist but no data.
Did the phone just wipe them out or is there any way to recover these?

Are you sure that its just not your corrupt photos you uploaded before. Google Photos cant do that.

Maybe it was corrupt from the beginning.

well for one, don’t take a photo of the screen, take a screenshot, we can’t diagnose anything with this

Photos are all corrupted when sent from my new iPhone 13 Pro to my MacBook Pro 2015 they all look corrupted

That sounds awful! Especially when GFS is supposed to be rock solid with triple redundancy.

Today, while checking photos to save storage, I saw that I had quite a few old photos with black squares.

Thank God I have copies of those photos on external drives, but if I only depended on Google, I would have lost them.

The photos were fine when they were synced from my phone; I remember some of them perfectly. They’re photos from about five years ago.

I contacted Google support, but they can’t do anything despite me paying for Google One. They wash their hands of it, saying I have to have backups.

It’s a shame; now I’m much more wary of Google’s service.

Overall, tools like Stellar Data Recovery for iPhone are quite reliable and reasonably effective when dealing with accidental data loss situations like yours.

Just remember to save recovered data to your computer, not back to the same phone immediately.

I personally used it to recover photos and notes—it worked well and the preview feature helped me select exactly what I needed.

Yes, many advanced tools including Stellar Data Recovery for iPhone support WhatsApp and other app data recovery, depending on the condition of the device.

That sounds promising. Does it also recover WhatsApp chats?

You can try Stellar Data Recovery for iPhone. It’s quite easy to use and supports recovery of photos, messages, contacts, and more—even without backup in some cases.

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