Forum Replies Created
How do I know if I should update or roll back my graphics and network drivers?
If the crashes began after a driver update, roll back to the previous version. If your drivers are old, update them from the manufacturer’s site. Usually, updating first is a good idea. Let me know if you need help.
Thanks for the help! Can you tell me how to use DDU to remove my NVIDIA drivers safely? Also, where can I find older drivers if I want to try rolling back?
Just download DDU and run it in Safe Mode to remove your NVIDIA drivers. Then restart your PC and install the drivers again. You can find older drivers on NVIDIA’s website by looking up your GPU. Let me know if you want me to walk you through it!
Your WD My Passport is being detected but not showing up in File Explorer, which usually means a partition or file system issue. Open Disk Management—if it shows as unallocated or RAW, don’t format it. If there’s no drive letter, right-click and assign one. If that doesn’t help, use any recovery software, to scan and recover your files. Let me know what you see in Disk Management, and I’ll guide you from there.
Looks like the Windows 11 recovery might’ve created a new user profile or shifted your files. Check C:\Users\ and see if there’s an old user folder with your stuff in it.
If nothing’s there, don’t use the laptop much—using it can overwrite the missing data. Run a Free data recovery software to scan your drive and try to get the files back. Since you haven’t added anything after the recovery, you’ve got a good chance of recovering most of it.
Been through this recently. I dropped my phone (S10), screen went black, touch stopped working, but it still powered on.
If your phone turns on and gets detected by a PC, and USB debugging was on, you can pull your data directly. If touch is dead, just plug in a mouse using an OTG cable — worked for me. I was able to unlock and transfer stuff.
Also, check Google Photos or Drive — I found a bunch of my pics backed up there.
If nothing helps and the phone doesn’t show up at all, you might need to look into professional recovery. But yeah, if it turns on, chances are decent you’ll get your stuff back.
The wdfilter.sys BSOD is likely due to driver or system file issues. Run sfc /scannow and DISM /Online /Cleanup-Image /RestoreHealth in Command Prompt. Check Device Manager for bad drivers and test in Safe Mode to rule out third-party conflicts. If it persists, try a System Restore.
Can you share a bit more detail? Is this an internal or external disk? Also, does it show up in Disk Management (right-click on Start > Disk Management)? Let me know if the drive appears there, and whether it shows a drive letter, says unallocated, or RAW. That’ll help figure out what’s going on.
This error usually means the security feature on your SanDisk SSD isn’t turned on or isn’t supported. Make sure you’re using the official SanDisk Security app for your drive and that both the firmware and software are up to date. If you’re still getting that message, try reinstalling the security app or plug the drive into another PC to see if it behaves the same. Let me know how it goes.
If you can’t find the PID in Task Manager, open Command Prompt as admin and run:
tasklist /svc /FI “IMAGENAME eq WmiPrvSE.exe”
This will show the PIDs and services running under WmiPrvSE.exe. Next, check Event Viewer at Applications and Services Logs > Microsoft > Windows > WMI-Activity > Operational for errors. Look for the ClientProcessId to match the PID.
If that doesn’t work, restart the Windows Management Instrumentation service from services.msc, then reboot your PC.
You can also try a Clean Boot to see if a third-party app is causing the high CPU usage.
Depends on whether you had backups enabled before uninstalling.
If you had WhatsApp set to back up to Google Drive on Android, you’re in luck. When you reinstall WhatsApp and verify your number, it should prompt you to restore from the last backup. Just hit “Restore” and you’ll get your messages back up to the date of that backup.
But if you didn’t have backups turned on, or if the backup is too old, there’s not much you can recover unless you try some data recovery tools. Just don’t use the phone too much in the meantime, or the deleted data might get overwritten.
Since you haven’t done these yet, start by updating your Intel and other drivers. Then run the DISM and SFC scans to check for system file issues. After that, uninstall the recent Windows updates that might have caused the problem. Also, run a malware scan just to be sure.
If it’s still not fixed, then you can try disabling the intelppm.sys driver in the registry, but only if nothing else works.
Tough situation. Need a few details first:
Is the drive making any noise, like clicking or buzzing?
Does your computer detect it at all—maybe in Disk Management or Device Manager?
Was the drive plugged in and running when it dropped?
What type of drive is it—HDD or SSD, and which brand?
That’ll help figure out if you’ve got a shot with software or if it needs pro recovery
Hi Deno,
No antivirus or firewall is known to cause this, but some can interfere, so try turning them off for a while. Using a USB Wi-Fi or different network adapter can help check if it’s a hardware issue. Also, make sure your network drivers work with your Windows version. If it keeps happening, you may need to try more fixes or restore Windows.