Forum Replies Created
Hi all,
I keep getting a productinfo.dll – Bad Image error when opening certain apps on Windows. The message says the file isn’t designed to run on Windows or is corrupted.
I’ve tried restarting and running Windows Update, but the error still pops up. Has anyone fixed this before? Should I replace the DLL, run a system scan, or reinstall the app/Windows?
Any advice would be appreciated!
Hi everyone,
I’ve been running into the EXCEPTION_ILLEGAL_INSTRUCTION error on my Windows 11 PC. It usually happens when I launch certain programs, and sometimes it leads to a crash or BSOD.
I’m not sure if it’s caused by corrupted files, outdated drivers, or hardware issues (CPU/overclocking?). I’ve already tried updating Windows and drivers, but the error keeps coming back.
Has anyone else dealt with this? What steps should I try to fix it?
Thanks!
Hi all,
I keep getting error 0x80300024 when trying to install Windows — it says it can’t install to the selected partition. I’ve tried changing USB ports, adjusting BIOS boot order, deleting/recreating partitions, and even running diskpart clean, but no luck.
Has anyone found a reliable fix for this error?
Thanks!
In RAID 5, the array can only handle a single drive failure. Once two drives fail, the system no longer has enough parity to rebuild data, and the array is considered broken.
Recovery is sometimes possible, but it depends on the condition of the drives. If one of the failed drives is only marked bad by the controller and is still readable, or if both can still be imaged, data may be partially recoverable. Software such as R-Studio, UFS Explorer, ReclaiMe RAID, or Stellar RAID data recovery can attempt a virtual rebuild if most of the drives remain accessible.
What should not be done is forcing a rebuild from the RAID controller, as that risks overwriting parity and destroying what’s left. If the data is important and the drives are in poor shape, professional recovery is usually the safest route.
A RAID 6 array on a Dell PERC H710 can handle up to two failed drives, but with two showing offline and one in a foreign state, the controller will not bring it online. This doesn’t always mean the data is gone. A power outage can leave the RAID metadata out of sync and confuse the controller.
Do not initialize, rebuild, or create a new virtual disk, as this can overwrite metadata. Make note of the current status of each drive and review the controller logs. In some cases, a drive marked offline can still be forced back online without a rebuild.
For a DIY approach, recovery software such as R-Studio, UFS Explorer, or ReclaiMe can often reconstruct the array if given the correct parameters. Always clone the drives before testing, so the original disks remain untouched.
If the data is critical, the safer choice is a professional RAID recovery service. Since the drives are all detected individually, recovery is possible, but it needs to be handled carefully to avoid permanent loss.
If your Synology NAS has failed but the drives are still good, the data can usually be recovered because it’s stored on the disks, not the NAS box itself. Take the drives out and label them in the order they were installed. For a single drive, connect it to a Linux machine and mount the data partition to copy the files. For multiple drives, Synology typically uses mdadm RAID with EXT4 or Btrfs, so you can connect them to a Linux PC, install mdadm, and scan to rebuild the array. If the RAID doesn’t assemble, NAS recovery tools like R-Studio, UFS Explorer, ReclaiMe, or Stellar Toolkit for Data Recovery
can help. Always clone the drives before working on them, and if a drive shows physical problems, stop and use a professional recovery service.
If a QNAP system doesn’t power on, the data is still on the drives and can often be recovered. Start by checking the power supply and cables, and if the unit itself is dead, remove the drives and label them by slot order. With a single drive, you can usually mount it in Linux and copy the files directly. For RAID setups, QNAP uses mdadm with LVM, so connecting the drives to a Linux system and scanning with mdadm can rebuild the array and make the data accessible. If the RAID doesn’t assemble on its own, NAS recovery software like R-Studio, UFS Explorer, ReclaiMe, or Stellar Data Recovery Technician can help reconstruct the volume and recover files. It’s a good idea to clone the drives before working on them, and if a drive is physically damaged, stop attempting recovery and use a professional service.
If you’re dealing with a single-drive Synology NAS, the data sits directly on that drive, so there’s no RAID protection. Here’s what you can do:
Remove the drive – Power off the NAS and take the hard drive out. Don’t keep trying to boot it if it isn’t working.
Connect it to a PC – Hook the drive up to a computer. Synology uses EXT4 or Btrfs, which Windows can’t read without help. A Linux machine or live USB works best.
Mount the drive (Linux) – Once connected, check the partitions with lsblk or fdisk -l. The main data partition is usually something like /dev/sdb3. You can mount it with:
sudo mkdir /mnt/nasdrive
sudo mount -t ext4 /dev/sdXN /mnt/nasdrive
If it won’t mount – The file system may be damaged. In that case, you’ll need recovery software. Some options:
NAS data recovery software like R-Studio, UFS Explorer, Stellar Data Recovery Technician, or ReclaiMe.
Free tools like TestDisk or PhotoRec can also work, but they’re more limited.
Copy your data out – If you manage to access the drive, back up the important files right away to another disk.
If the drive itself is failing – Stop DIY attempts and take it to a recovery lab. Further use could make the situation worse.
Want me to also write a Windows-only recovery path using NAS data recovery software, so forum readers don’t have to touch Linux at all?
Is it possible to recover data from RAID 5 with 2 drive failure
Hi Everyone,
I’ve run into a RAID failure and I’m not sure what my next steps should be.
The setup is a Dell PowerEdge server with a PERC H710 RAID controller. It has eight 4TB drives in RAID 6. After a power outage today, the server rebooted and the controller now shows the virtual disk as “failed.” In the controller menu, two drives are offline and one is in a foreign state.
I tried reseating the drives. They are detected individually, but the array still won’t come online. Importing the foreign configuration either hangs or fails. Right now, the drives are visible, but the RAID volume is inaccessible.
I don’t have a recent backup of this data, and I’m concerned that trying different recovery options could make things worse.
Has anyone dealt with something similar? Is there a way to rebuild or recover the data without risking total loss?
Thanks.
Synology Nas went bad, drives are still good. How can I recover the data?
Many devices move deleted files into hidden folders like .Trash, .Trashes, or LOST.DIR, so the files stay on the card until those are emptied.
On Android phones or certain cameras, there may also be a built-in “trash” or “recently deleted” folder that needs to be cleared manually. If the card was used in something like a Raspberry Pi, it could also have extra partitions that confuse how the storage is shown. To fix it, first check for hidden folders and delete them, then run a disk check (chkdsk on Windows or fsck on Mac/Linux) to repair any errors. If that doesn’t work, back up anything important and perform a full format using the official SD Card Formatter tool.
If your microSD card is physically damaged (bent, cracked, or snapped) and it’s not recognized by any device, then unfortunately software recovery won’t work — those tools only help when the card is at least detected.
How to recover data if QNAP system don’t turn on
Hi everyone,
I keep getting an AMD_AGS_X64.DLL is missing error when trying to launch certain games/programs on Windows. I don’t want to risk losing data by reinstalling Windows completely.
So far, I’ve only tried restarting and checking for Windows Updates. Has anyone fixed this error safely without a full reinstall? Should I repair the DLL, reinstall drivers, or use System File Checker?
Any safe, data-preserving solutions would be a huge help.
Thanks!