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For me, the problem turned out to be a drive letter conflict. The drive showed up in Disk Management but wasn’t accessible. Assigning a new drive letter fixed it immediately.
Yes, file transfers had become noticeably slower a few weeks before the issue appeared. I ignored it at the time, which was probably a mistake.
Thanks for sharing your experience, Mike. Did you notice any warning signs beforehand, such as slow file transfers, clicking noises, or occasional disconnects?
I ran into this issue last month with my 2TB Seagate external drive. Windows detected it, but double-clicking the drive caused File Explorer to freeze. In my case, the drive had several bad sectors. I was able to recover most of my files before replacing the drive.
From what I’ve read, the monitoring feature is mainly for PCs that include an NPU. If your system doesn’t have one, you probably won’t see NPU usage information in Task Manager. Still, it’s a nice step as AI hardware becomes more common in new laptops and PCs.
Will this show up on every Windows 11 PC, or only devices that have a dedicated NPU?
Agreed. It also helps users understand whether AI workloads are running on the NPU instead of the CPU, which can improve performance and battery life.
I have a Copilot+ PC, and I’ve been curious about how often AI features actually use the NPU. This should make it much easier to see what’s happening behind the scenes
That’s actually a useful addition. We’ve been able to monitor CPU, GPU, and RAM usage for years, so it makes sense to include NPU stats now that more AI-powered PCs are hitting the market.
Just noticed that Microsoft’s June Windows 11 update adds NPU monitoring to Task Manager for AI PCs. Looks like users can now see how much their Neural Processing Unit is being used.
Hopefully Microsoft releases a fix quickly. Windows 11 has been getting a lot of performance improvements lately, so it would be nice if updates were a bit more reliable too.
From what I’ve seen, the issue doesn’t affect every PC. It seems to be limited to certain hardware and configurations, but it’s still something users should be aware of.
Same here. My laptop updated without any issues, but seeing these reports makes me glad I keep backups of my important files just in case.
That’s why I always wait a week or two before installing major Windows updates. It gives Microsoft time to identify and fix any widespread problems.
That’s a great point, Sarah. Drive letter conflicts are often overlooked and can be an easy fix. Did your files remain intact after changing the drive letter?