Power Outage Killed NAS – Accessing Drives in Windows

A brief storm outage last night seems to have killed my Synology DS224+. Both drives appear to be working—I can see them in Disk Management using a docking station—but I can’t access the files in File Explorer to back them up.

The drives are two Seagate Iron Wolfs, 8TB and 12TB, both GPT, but no drive letters are assigned, and Disk Management doesn’t give the option to assign any. I’d like to avoid wiping the drives when I get a new NAS, as they contain hundreds of shows on Plex and other important files.

EDIT: It was just the power cable. Replaced it, the NAS is back, and I’m backing up all data to an external drive.

Tagged: NAS

NAS data recovery

All Replies

Viewing 1 replies (of 1 total)

Jace Elric

Participant

September 30, 2025 at 9:41 am

A brief storm caused a power outage that took out my Synology DS224+. Both drives, an 8 TB and a 12 TB Seagate IronWolf, showed up in a docking station, but Windows couldn’t assign drive letters or access the files, which contained Plex media and other important data. The problem turned out to be just the NAS power cable. After replacing it, the NAS powered up normally, and I’m now backing up all the data to an external drive.

Viewing 1 replies (of 1 total)