Q:

How can I fix the “Windows can’t stop your Generic Volume Device” error?

Whenever I try to safely remove my USB drive or external hard disk, I get the error message:

“Windows can’t stop your Generic Volume Device because a program is still using it.”

I’ve made sure to close all files and programs that might be using the drive, but the message still appears.

Has anyone experienced this issue before? What steps can I take to safely remove the device without risking data loss?

Windows

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Quick fixes: first, close all Explorer windows and any apps that might touch the drive. If that doesn’t work, open Task Manager, look for processes like “Windows Explorer” or any backup/antivirus tasks, and end them temporarily. You can also use the “Eject” option from File Explorer’s right-click menu instead of the system tray. As a last resort, use “Safely Remove Hardware” after logging out and back in or shut down the PC—Windows always releases the drive on shutdown, so it’s safe. If this happens often, you might want to disable Quick Removal policy under the drive’s properties and rely on normal removal—Windows will handle caching automatically.

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